ntlworld. Email us at consumer. Posted November 01, 2022 - Updated November 20, 2023. Networking and WiFi. Re: cant connect to email on 08-12-2021 10:02 Hi dazseaton, thank you for reaching out to us in our community and welcome back, sorry to hear you haven't been able to access your Emails, I have had a look at things our end and can see you have spoken to us in regards to this and a Ticket has been raised, we do advised anything up to 10 Days. bloggs3 Password: whatever you use to access your email addressPromise. In fact the m. Packages. " I log into the rental property Virgin account using the @ntlworld. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. I've checked 'Sync' and on my mobile for the ntl account and. com) Select the mail server as POP3 and enter the. Log in to your Virgin Media Business Mobile Account. com website but now this is no longer possible (for the past week or so). At 11am today, my email account suddenly locked me out. Can’t access ntlworld email account in Email 8 hours ago; NTL WORLD ADDRESS LOCKED in Email 9 hours ago; Cannot access emails or login to Virginmedia. Hello guys, I became a VirginMedia cust again a couple of weeks back, I set up my email address and I was pretty sure I used a password that I would remember. Virgin Media Email - How to manage my email account Can’t access ntlworld email account in Email Sunday; Account hacked in Email Friday; credential or authentication info does not work & failed decrypting the password in Email 2 weeks ago; Deleted ntlworld email account still live in Email 2 weeks ago; I need help with email settings in Email 2 weeks ago In response to Adri_G. I currently use Gmail to access them but I. To access the email account using IMAP via an email app such as Outlook you now also have to generate a "Mail app" password to use instead or your webmail password. com or blueyonder" etc. Email Password reset and Data Protection in Email yesterday; Outlook & Cannot connect to IMAP email server in Email yesterday; NTL email still live - I cant access it or shut it down in Email Monday; email account locked in Email Monday; Can’t access ntlworld email account in Email SundayWhen you click on the purple "Change email address box" and it takes you back to the screen you started they are expecting you to click on the "Edit" to the right of your email address. I have input my correct e-mail address and password, and can successfully acquire my e-mail messages when I log into my Virgin Media web e-mail account when using the same password. ntlworld messages are. Have now resolved the problem. in Email Thursday; NTLworld Email BlockedAgain in Email Tuesday; My ntlworld email stopped synching on my mobile in June after vm outage. that is skyHi. ntlworld. com mailbox is if you were able to log into the ntlworld mailbox and establish a forwarding to the Outlook. * Call costs may vary. com in Email Friday; Transfer email address in Email Thursday; Email, passwords, accounts, and non-virgin email addresses in Email Thursday; Deleted ntlworld email account still live in Email Thursdayntlworld email Webspace, E-Mail & Browsing Issues. " Enter. During the past 4/5 days, we have been receiving emails (including the usual one regarding hacking your pc, we've watched you enjoy adult sites, we have your email and password etc), and also texts, where 'hacker' has been trying to reset passwords etc from various sites & apps. When I put in my password it tells me either the email address or password are wrong. I need access to the @ntlworld email as it is associated with a lot of other accounts but if I lose access to the @ntlworld email I will lose access to a lot of other accounts. All Rights ReservedVirgin Media Email - How to manage my email accountMy NTLWORLD email address wont recieve emails suddenly. The person who has accessed my account. Joining in. The programme begins downloading NTLWorld emails to the specified location. Then unfortunately your ntl email account has finally been closed, as VM only supports email for broadband customers. The username or password is incorrect pop3/imap access isn't turned on for this account. virginmedia. Further more if you want to access the email address via a third party email app on a PC or mobile device then an app password has to be generated via the relevant My VM account. This can and does affect all the domains listed above. You can plop them in separate folders if you want but that way you don't need to set email clients to login to various different servers. Your username is usually "John Smith" rather than "johnsmith@ntlworld. thanks in advanceRecovering NTLWorld account. com" but try both options. The account works fine on the email app on my phone and I can still send and received emails, but unable to log in via the website. Broadband deals;In response to Adri_G. Login into your Virgin Mobile account and unleash your mobile’s full potential. Although it's not the only one. We would like to show you a description here but the site won’t allow us. com. Browse Virgin Media Virgin Media Community. com mailbox, which would also require you had an address ending in @outlook. in Email Friday; Can't logon to Virginmedia mail from any remote client devices in Email a week ago; Blueyonder email account hacked and needs to be deleted in Email. that is sky I posted this question as evertime I try and search for a solution it says contact your internet provider. Try signing into the My Virgin Media Account for that secondary email address by entering that ntlworld address and what you think its password is here. It's a @ntlworld. on 06-03-2023 18:47. Email address. All the emails I have received and previously filed elsewhere have been duplicated into my inbox, along with new emails into my junk box (233 emails. The route to App Specific passwords is now. So even though i am already logged in to my Virgin email with my original xxx. Newbie poster here. However I would prefer to set my own password rather than use the auto-generated. Access your bills, diagnose faults and manage your package. Devin " I log into the rental property Virgin account using the @ntlworld. Ive been also having problems with ntl accounts. Yes, the warning message can be confusing. That will take you through the steps to chnage your sign in / username to a non VM email account. COM emails in Email Friday; NTL world email address not working in Email FridayJust make sure you change it to an email address personal to you, and not an email address that belongs to someone else. Please try reloading the page” message, while others have found that Virgin’s email servers are neither able to send nor receive new messages (note: some people have been able to send emails via their SMTP server). BUT when i login as my parents virgin account (the original home address prior to me moving to a new house/new account) I can access my. In the “Check mail from other accounts” section, click “Add a mail account”. it requires I login with the main ntlworld address i used to setup the other emails many years ago. I had a message from virgin media saying that it was locked - 5274636. 0 Kudos Reply. on 26-11-2022 08:40. 18-01-2021. My problem is that I cant log in to my virgin media using my wifes email (@ntlworld. _____ Graham. Forum Team. 2) - mail is accessible using Apple mail. @ntlworld. This does not alter the underlying VM email address, just the way you sign into the My VM account for the email address concerned and to VM webmail. Old Ntlworld e-mail in Email 7 hours ago; Ntlworld Outlook Locked Out in Email Wednesday; NTLWorld email hacked. Options. This can and does affect all the domains listed above. changing the password changes the account login password. Since we send this one-time passcode to an email address, for security reasons we need to send it to a non-Virgin Media email address. 07-11-2022 14:55 - edited 07-11-2022 14:55. mail2web. - i dont need to do this. Is there a way to reset this? I'm still using this email and it has been working without an issue. ntlworld. My Virgin Media, making managing your account easier with all your information in one place. 1 ACCEPTED SOLUTION. Enter your name (This name will be displayed to people you email) Put the bullet point next to "I already have an e-mail address". virginmedia. Did the. We would like to show you a description here but the site won’t allow us. com. Log-in email address . By making your old Ntlworld address your main email account going forward you are effectively locking yourself into sticking with VM as your broadband provider in the future. If the situation is as set out in option 2) then deleting the Ntlworld account will solve the problem. If it happens to be a secondary account then warnings about the TV control and connect apps are not relevant as only the primary email account can access such apps. com My ntlworld. This should happen 90 days after you close the associated Virgin Media broadband account. Hi, long post sorry - really crazy I know. com" from I think "imap. blueyonder. So go to My Virgin Media and sign in with the ntlworld email address that you want to change the password for. 0. So that part should now say something like " youremailaddy@ntlworld. Password Show. on 02-07-2023 20:26. Hope someone can help, and I'm on the Vodafone network. My ntlworld account password has now been changed by the hacker so I am locked out of the account and can't change the password. On Friday at approx 2:30 it stopped working, - 5259882. i have checked and the email address is still linked to the account however no where within the account section can you change the password on a secodary email. virginmedia. If you want to know more, the updated sections are 6. Sorry. Since 5th Aug, the body of my ntlworld. So i need someone to migrate just the email account to my new account. virginmedia. Log-in. Options. I've noticed today that no ntlworld emails are coming through now on my mobile. BT. I cannot seem to put in the correct password - it just isn’t accepting it and there is no way to reset password. Follow the on screen command. If you do want to let your client handle it you still really only need one outgoing SMTP entry no matter how many incoming you have. My Virgin Media makes managing your account easier with all your information in one place. Log in to your Virgin Media Business Mobile Account. JaneG1. Either way, you can rest assured that the threats from those scammers are all complete lies just to scare you into paying up. To delete all the messages in a Deleted items. The problems appear to have started shortly before 6pm last night, according to. I would be more than happy to look into this for you. Working fine here. Having recently activated a Windows 10 update, I can no longer receive or send any emails using my, original, ntlworld. Three accounts all using the @ntlworld . If one of the accounts was in someone-else's name it would not be possible to switch the Ntlworld address over. From any computer, anywhere in the world. - i dont need to do this. She can’t remember the original password unfortunately and has never changed it so can’t simply reset it. Sign in to My Virgin Media, go to My Profile and/or Manage Accounts depending on whether the account concerned is your primary account or an additional one. CoenobySo, the issues are. For example, if you use the same password for multiple accounts, you're at greater risk of your accounts being compromised. com" asking for username and password. Enter your full ntlworld. For help with your TV or Phone and for Broadband Technical Support: Call Product Support/Faults on 151 from your Virgin Media Phone. . When I try to log in it comes back with unable to authorise change password, tried that same result. Everytime I try and sign into my account (Cust for over 25 years), it says please enter a valid email address. virginmedia. Sadly, as the community have already advised email addresses need to be linked to an active service account to both stay active, and for us to be able to provide troubleshooting support. If it’s a secondary email address on your account, simply go into Manage Accounts in My Virgin Media, and delete it from there. in Email 23 hours ago; NTLWORLD email Account hacked and I am locked out in Email yesterday; Just updated my VM email log in details & now logging in via secondary email. I can neither send or receive emails. It just stopped receiving emails on Friday and I’ve only just worked out that I can’t get in it at all and it appears to be gone. Old ntlworld email addresses, unable to add secondary email account to any new device thelawman999. We want to move her over to the free Thunderbird Email program but all of her usual passwords are not working for her NTLWorld email address. I just want the email address deleted. That email account doesn't seem to exist anymore. com. You can do that by signing into the "My Virgin Media" account for that email address: Sign into the "My Virgin Media" account for that email address from this link using that ntlworld email address and existing password. Sign into the account here:. Send test e-mail message: Cannot send the message. Customers are increasingly coming on the Forum's after having email accounts locked/deleted. * Call costs may vary. But my email address used to end in ntlworld. How to manage my email account | Virgin Media Help Take us with you in four easy steps. Try that and see how it goes. uk" and the account was blocked while I was sending them). com email account and it has been hacked. Sign into the account here:. . com automatically for you. @msmj Each email address has it's own My Virgin Media account so you need to make sure that you sign in with the problem email address which may not be your primary username. To recover your email address we need your account number, area reference and date of birth. I have been using this email address for over 20 years but I can no longer log into my settings to change my password. If you're looking to access your TV, broadband and phone account including your email, sign in here. How to Set Up Ntlworld. com. In May 2022 they stopped issuing email addresses to new broadband customers and also stopped existing customers creating new secondary addresses. It does mean that you have to use a non VM email address as the username to sign into ntlworld, blueyonder, virgin. com, @virgin. On the right side select other users. They can then look to update the contact information on the account to a different email address for any future correspondence. We've introduced a series of measures to help keep you connected and entertained during the latest nationwide lockdown. SpeedHi, my ntlworld email has been hacked. COM e-mail server settings - POP and SMTPFinally an update from Axel that might be meaningful. Forum Member. Click on the Login Button. Thanks. So I've fallen foul of the recent security changes and accessing my old NTLWorld email. com, @blueyonder. Setup Your Ntlworld. However your VM email address itself will not be changed. Also, just to note. com. The hacker is currently changing passwords on old accounts and taking control of my identity. If its linked to your current active account we should be able to re set this for you. Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email. Enter the Ntlworld. Dad has now bought a laptop and wants to use his email account on it but is unable to do so without entering his password. com email address in the window that opens, and click on the "Next" button. 1) - mail is NOT accessible using Microsoft Outlook ( deleted, reinstalled, still fails), but it IS accessible using Apple mail. We would like to show you a description here but the site won’t allow us. I am sorry to hear that you are unable to access the email and emails only remain active on active account. ntlworld. Go to Family & other users. Source. Outlook keeps asking me to log onto "pop. not my email account password. Check your email accounts settings. Trying to download messages into Outlook has not worked since around the 17th of July. Initially, the device stopped sending email over smtp. Enter the password for your Apple account and then select the arrow. virginmedia. com, @ntlworld. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). Then navigate to the "Account details" page by clicking on the " Update settings " tab and then you'll see the "Account details" tab. The first thing to do is to try using that password to sign into your ntlworld account using the Virgin Media Webmail service on the VM website. Since 19 June 2023 now 21 June 2023 my username@ntlworld. com email address that has been hacked and need to close it down. Message says NTL World settings out of date, I dont have virgin account anymore therefore cannot change password, this is an email account I have used for many years from day one, accepted loss of emails after 90 days when no longer virgin customer but have continued to use this email address. I called Virgin Media today, they were unable to help as they said it wasn't a virgin media issue and put me through to Virgin Gadget Rescue who informed me the solution was to go into My Virgin Media, select Account Settings and generate a new App password, this then let me log into my 3rd party mail client on my. I have the same problem this morning. I can now only access the email address on an old iphone which ports the data information across to new iphones but beyond that I am stuck. I posted this question as evertime I try and search for a solution it says contact your internet provider. FWIW do consider migrating your email needs over to a new email provider to. They aren't. For fraudulent e-mails, forward to phishing@virginmedia. I used to be able to access my ntlworld email by logging in through the mail2. com account has suddenly stopped working. @Timah No such announcement has been made by Virgin Media. Solved: I have a few . Issue is now sorted. When you reset a VM email password that password now only allows you to access the relevant Webmail account. I am using a Samsung android tablet, and i have an ntlworld. You will need to use that non VM email address to sign into your VM webmail account. Unfortunately, as others have mentioned, once you leave Virgin Media, any associated email accounts created on our service will be terminated after 90 days. ntlworld. Hi, I haven't been able to access my ntlworld email account for the past few days. . I could access this account a couple of weeks ago. Next, from the File menu select New > Mail Account, then enter the email settings outlined below. e. Sign into your Gmail account. Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email. I have resigned myself to the fact that I have likely lost my main email. com. Sign in Not signed up yet? Register for My Virgin Media here. I am unable to sign into Virgin Media using my ntlworld details. co. The account holder needs to contact Virgin Media to request that your email account's password be reset. ntlworld. You’ll find these details on your bill or welcome email. That will take you to the relevant "My Virgin Media" account for that email address. Second ntlworld email problems JaneG1. BT ID or Email address. In the top right, click the gear icon, and select “Settings” from the dropdown menu. The moderators will remove the. com and we’ll look into them. CoenobyNtl e-mail in Email 5 hours ago; Email - cannot access ntlworld address in Email 7 hours ago; Ntlworld email account hacked in Email 14 hours ago; No welcome email in QuickStart, set up and connections 18 hours ago; Email locked in Email yesterdayJust pop in your registered email address and your Virgin Mobile number below and then follow the instructions to reset it. not my email account password. " The fact th. If you can then You could try deleting the email credentials from your phone and re add them and or try another email app. They will be able to check what email address you are using by going. Hi, just setting up new phone and can't remember my ntlworld email password. However it’s a good idea to set up an email redirection during that period, and clear your emails and folders out so you’re ready after the 90 days. SpeedGo to our Sign in. You have received this email as one or more of your Virgin Media mailboxes has recently been locked due to suspicious activity being detected. 1) I can't log in to the ntlworld. The outlook mail programme seems to work ok but I am trying to future proof against the possibility of the ntlworld servers being decommissioned. . com email account. I am using a Samsung android tablet, and i have an ntlworld. My ntlworld address and mail box still working fine. My main email address is ntlworld. Just so some may see this, it seems mine works better for my second account if I log in from mail. com. She has had an ntlworld email address for over two decades and my parents are still virgin media customers, but my mum can no longer access her email. virgin. I've been in contact with VM customer services but. Please enter the email address you use to sign in to your My Virgin Media account. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. However, I was wondering if there was ANY possibility I could get a password reset on the old account, so I could potentially use that to log into Gmailify or another. Once you have specified the non VM email account to use to sign into your Ntlworld address, VM will then send a verification email to that non VM account. I had access to it on my phone via generating an - 5432083. Password Show. @blueyonder. 0 Kudos. Options. Virgin Media has crashed this morning, leaving users across the UK unable to access their emails. I went through steps 1 and 2 on this page, but when I select the link in step 3 it sends me back to the webpage "You Virgin. @ntlworld. If you are not the main holder and are using a My Virgin Media sub account you will need to contact the main account holder. i just want to access my original ntlworld email account via outlook. Email address: emailaddress@ntlworld. Go to Gmail and select the cog icon in the upper right corner and select "Settings. on 05-08-2023 09:08. Dad has no idea what his password is! On the View tab, select View settings. Kind regards, Chris. com:dhtyG15793Wj" It is important to. So I can have a look into this for you, I will be private messaging you. If you click on "Learn more" you might find something useful there. Hi, For almost a week now I have been unable to login to my email account, I have tried signing in via web mail as well and get - - 5360806. That will still take you to. What’s. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. It's a @ntlworld. When someone sends mail to an ntlworld address, it goes to the ntlworld mailbox represented by the address. That suggests that ntlworld email account was set up under a previous VM broadband account, Does that ntlworld address show up on your current My Virgin Media Account under "Manage other Virgin Media Accounts". If prompted, enter your password for the account and select Done. 2. com not the normal VM login (which the email button no longer works for and quick link has gone entirely), and each email account now needs its own. uk and @virgin. Both my wife and I still send and receive emails using ntlworld email addresses. macbook pro (MacOS Ventura 13. Following all the advice removing the account it won’t let you re add it back in. Sign into the account here:. The Virgin Media help instructions said I had to create another email account on a non virgin platform so I did, on Gmail. By going to the link that Petey286 provided you should be able to log into the email account. Provided you know the existing password you can to sign into the My Virgin. " Virgin. Outlook keeps asking me to log onto "pop. Needless to say I think that you've made the right choice. Login into your Virgin Mobile account and unleash your mobile’s full potential. If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your username or password’ steps on the My O2 sign in page. However, that just goes to the general email Help screen which has no information about App Specific Paswords!!! VM please sort that out!!I have an ntlworld. . ntlworld email address not working Since 19 June 2023 now 21 June 2023 my username@ntlworld. CoenobyOptions. I use Windows Mail to access my ntl emails but as only the most recent mails are saved there, from time to time do need to log into webmail to find historical mails. I called Virgin Media today, they were unable to help as they said it wasn't a virgin media issue and put me through to Virgin Gadget Rescue who informed me the solution was to go into My Virgin Media, select Account Settings and generate a new App password, this then let me log into my 3rd party mail client on my phone. My mother is a VM customer with an Ntlworld email address. Forgot email address?If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your. Thanks. Forgotten your login details? Keep me signed in. - opens in new window or tab. I would really love to be able to get back into my ntlworld address from when I was 13. So i need someone to migrate just the email account to my new account. When I retired I decided to move away from the (non VM) email address I had used for social and business contacts for many years. Have now resolved the problem. So that part should now say something like " [email protected] emails stopped downloading on my Macbook, sometimes they arrive in the inbox then immediately disappear but most of the time they dont arrive, I have checked my webmail and they are not there either. This suggests to me that the recognition of the email address is the issue. I am sorry to hear about the issues you are having with the email account. My partner uses an ntlworld email address which has worked correctly for years on her iphone. You can simply delete those emails and move on with no worries. While you are on that page, make sure you set up a Password Recovery Question. During all that time he read/wrote emails on his mobile telephon.